Scientific Support & Collaboration
Connect with our botanical research team for technical assistance, scientific partnerships, and advanced plant identification services.
Professional Support Channels
Technical Support
Direct access to our botanical AI engineering team for technical issues, API integration support, and system optimization queries.
Research Collaboration
Partnership opportunities for academic institutions, botanical gardens, and research organizations seeking AI-powered plant identification solutions.
Educational Partnerships
Specialized support for educational institutions implementing botanical AI in curriculum, research projects, and student learning programs.
Support Performance
Service Hours
Technical Support FAQ
How can I improve identification accuracy for rare plant species?
For optimal results with rare species, provide multiple high-resolution images showing distinctive morphological features including leaves, flowers, bark texture, and growth habit. Our AI system performs best with images captured in natural lighting conditions at resolutions above 1200x1200 pixels.
What API capabilities are available for research institutions?
Our research API provides batch processing capabilities, custom model training options, and integration with institutional databases. Academic institutions receive priority access to beta features and can request specialized model configurations for regional flora studies.
How do you ensure data privacy for sensitive research projects?
All research data is processed using zero-knowledge architecture with automatic deletion protocols. We offer on-premises deployment options for institutions requiring complete data sovereignty and can establish custom data retention policies for long-term studies.
Can the system be trained on custom taxonomic datasets?
Yes, our platform supports custom model training using institutional herbarium collections and specialized taxonomic datasets. We provide consultation services for dataset preparation, model optimization, and integration with existing research workflows.
Professional Inquiry Form
Submit detailed technical or partnership inquiries using the form below. Our specialists will respond with comprehensive solutions tailored to your requirements.
Global Scientific Network
Join our international community of botanical researchers, AI specialists, and conservation scientists advancing plant science through technology.